OpenReplay Spots get stuck with "You’re viewing the original recording. Processed Spot will be available here shortly."

Issues & Bugs
1

I have recently setup a self-hosted OpenReplay server on AWS following the guide on the docs page: Deploy to AWS - OpenReplay Documentation . I am using this for the OpenReplay Spots feature so we can record sessions for our application without changing the code (future plan). Sometimes when I record a session with the OpenReplay Spot extension (on Brave browser), I get stuck on the following message: “You’re viewing the original recording. Processed Spot will be available here shortly”.

This happens for about 30% of the recordings. So I do get some successful uploads and recordings but several are failing. How do I troubleshoot this issue?

I read on some forums that this may be a problem with version v1.21 but I am on the latest version - v1.23.0.

My server details are below:

$ openreplay --status
This machine is AMD (x86_64) architecture.
[INFO] Using KUBECONFIG /etc/rancher/k3s/k3s.yaml
Checking OpenReplay Components Status
[INFO] OpenReplay Version
v1.23.0-42551c5
[INFO] Disk
Filesystem Size Used Avail Use% Mounted on
/dev/root 97G 16G 82G 17% /
[INFO] Memory
total used free shared buff/cache available
Mem: 7.6Gi 3.4Gi 375Mi 27Mi 3.9Gi 3.9Gi
Swap: 0B 0B 0B
[INFO] CPU
Linux ip-172-31-89-153 6.8.0-1043-aws #45~22.04.1-Ubuntu SMP Wed Nov 12 16:16:28 UTC 2025 x86_64 x86_64 x86_64 GNU/Linux
PRETTY_NAME=“Ubuntu 22.04.5 LTS”
CPU Count: 2
[INFO] Kubernetes
Flag --short has been deprecated, and will be removed in the future. The --short output will become the default.
Client Version: v1.25.0
Kustomize Version: v4.5.7
Server Version: v1.31.5+k3s1
WARNING: version difference between client (1.25) and server (1.31) exceeds the supported minor version skew of +/-1

2

What version of Spot extension are you using? Can you try with latest v1.0.27? Also please try on Chrome (not Brave) and tell us if it’s better.

3

I am on v1.0.26. We have seen the problem on both Chrome and Brave - but I can stay on Chrome and continue my tests. I will also upgrade the extension.

Meanwhile I am trying to review the logs from the spot container with the following command.

$ kubectl logs -n app deploy/spot-openreplay | head -1
{“level”:“info”,“ts”:“2025-12-12 14:44:02.857”,“caller”:“server/server.go:67”,“msg”:“server successfully started on port 8080”,“level”:“info”}

Any pointers on what to look for and how to enable debug logging would be appreciated.

4

Can you update your Spot extension to v1.0.30 (latest) and also run openreplay -u in your OpenReplay instance/backend, then give it another try?