# Your cloud is not work after registration

**URL:** <https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558>\
**Category:** Issues & Bugs\
**Created:** [February 18, 2026, 6:19pm UTC](https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558 "2026-02-18T18:19:17Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![al333](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@al333](https://forum.openreplay.com/u/al333)\
**Post date:** [February 18, 2026, 6:19pm UTC](https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558/1 "2026-02-18T18:19:17Z")

</div>

It`s redirect to [OpenReplay](https://app.openreplay.com/:siteId/onboarding/installing) after registration with error “invalid projectId format”

---

<div class="post-metadata">

**Author:** ![mehdi](https://dub1.discourse-cdn.com/flex006/user_avatar/forum.openreplay.com/mehdi/32/50_2.png) [@mehdi](https://forum.openreplay.com/u/mehdi)\
**Post date:** [February 18, 2026, 9:12pm UTC](https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558/2 "2026-02-18T21:12:28Z")

</div>

We could reproduce it. Thanks for reporting that. We’re on it.

---

<div class="post-metadata">

**Author:** ![al333](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@al333](https://forum.openreplay.com/u/al333)\
**Post date:** [February 20, 2026, 5:38pm UTC](https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558/3 "2026-02-20T17:38:40Z")

</div>

Let me know when it starts working

---

<div class="post-metadata">

**Author:** ![mehdi](https://dub1.discourse-cdn.com/flex006/user_avatar/forum.openreplay.com/mehdi/32/50_2.png) [@mehdi](https://forum.openreplay.com/u/mehdi)\
**Post date:** [February 20, 2026, 6:01pm UTC](https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558/4 "2026-02-20T18:01:29Z")

</div>

It’s been fixed already.

---

<div class="post-metadata">

**Author:** ![al333](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@al333](https://forum.openreplay.com/u/al333)\
**Post date:** [February 20, 2026, 6:15pm UTC](https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558/5 "2026-02-20T18:15:18Z")

</div>

![ezgif-4f245cb384b01ff0](https://europe1.discourse-cdn.com/flex006/uploads/openreplay/original/1X/c2f21090e8b663188f1737c5466621f67899da32.gif)

---

<div class="post-metadata">

**Author:** ![mehdi](https://dub1.discourse-cdn.com/flex006/user_avatar/forum.openreplay.com/mehdi/32/50_2.png) [@mehdi](https://forum.openreplay.com/u/mehdi)\
**Post date:** [February 20, 2026, 6:25pm UTC](https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558/6 "2026-02-20T18:25:56Z")

</div>

Can you clear your cache and try again?

---

<div class="post-metadata">

**Author:** ![mehdi](https://dub1.discourse-cdn.com/flex006/user_avatar/forum.openreplay.com/mehdi/32/50_2.png) [@mehdi](https://forum.openreplay.com/u/mehdi)\
**Post date:** [February 20, 2026, 6:28pm UTC](https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558/7 "2026-02-20T18:28:13Z")

</div>

I see some part of the issue is still there indeed, reporting it to our dev.

---

<div class="post-metadata">

**Author:** ![mehdi](https://dub1.discourse-cdn.com/flex006/user_avatar/forum.openreplay.com/mehdi/32/50_2.png) [@mehdi](https://forum.openreplay.com/u/mehdi)\
**Post date:** [February 20, 2026, 8:01pm UTC](https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558/8 "2026-02-20T20:01:11Z")

</div>

It’s been fixed. Can you try again?

---

<div class="post-metadata">

**Author:** ![al333](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@al333](https://forum.openreplay.com/u/al333)\
**Post date:** [February 21, 2026, 7:42am UTC](https://forum.openreplay.com/t/your-cloud-is-not-work-after-registration/558/9 "2026-02-21T07:42:48Z")

</div>

done, thanks

Post must be at least 20 characters