# Entire cloud hosted app environment seems down

**URL:** <https://forum.openreplay.com/t/entire-cloud-hosted-app-environment-seems-down/498>\
**Category:** Issues & Bugs\
**Tags:** session-replay\
**Created:** [February 28, 2025, 8:31am UTC](https://forum.openreplay.com/t/entire-cloud-hosted-app-environment-seems-down/498 "2025-02-28T08:31:58Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![SomeDev](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@SomeDev](https://forum.openreplay.com/u/SomeDev)\
**Post date:** [February 28, 2025, 8:31am UTC](https://forum.openreplay.com/t/entire-cloud-hosted-app-environment-seems-down/498/1 "2025-02-28T08:31:59Z")

</div>

Hello,

I recently onboarded to openreplay cloud and I tried to login on [app.openreplay.com](http://app.openreplay.com) on my phone yesterday and got a white screen with nothing loaded. I thought nothing of it, but today I am trying to log in through my laptop and I get a fully white screen. The console logs many errors:

```auto
EvalError: call to eval() blocked by CSP
Content-Security-Policy: The page’s settings blocked a JavaScript eval (script-src) from being executed because it violates the following directive: “script-src 'self' https://static.openreplay.com https://www.google.com/recaptcha/ https://www.gstatic.com/recaptcha/ https://js.stripe.com https://checkout.stripe.com https://client.crisp.chat https://d2yyd1h5u9mauk.cloudfront.net/integrations/web/v1/library/MehpSkgi5fumG1v1/delighted.js 'sha256-3qFnv+LZ7QgsuRjeUEqKAqsxf/Mh8DciXlno27Kf7N4='” (Missing 'unsafe-eval')
Source: ;(function n(e,t=!1){const o="6.0";let r… app.openreplay.com
Request for font "Nimbus Roman" blocked at visibility level 2 (requires 3)
app.openreplay.com
Request for font "URW Bookman" blocked at visibility level 2 (requires 3)
app.openreplay.com
Request for font "C059" blocked at visibility level 2 (requires 3)
app.openreplay.com
Request for font "P052" blocked at visibility level 2 (requires 3)
app.openreplay.com
Request for font "Standard Symbols PS" blocked at visibility level 2 (requires 3)
app.openreplay.com
Request for font "Caladea" blocked at visibility level 2 (requires 3)
app.openreplay.com
Request for font "Symbola" blocked at visibility level 2 (requires 3)
app.openreplay.com
unreachable code after return statement
app-4765b83.js:171:3642
unreachable code after return statement
app-4765b83.js:171:11470
EvalError: call to eval() blocked by CSP
Content-Security-Policy: The page’s settings blocked a JavaScript eval (script-src) from being executed because it violates the following directive: “script-src 'self' https://static.openreplay.com https://www.google.com/recaptcha/ https://www.gstatic.com/recaptcha/ https://js.stripe.com https://checkout.stripe.com https://client.crisp.chat https://d2yyd1h5u9mauk.cloudfront.net/integrations/web/v1/library/MehpSkgi5fumG1v1/delighted.js 'sha256-3qFnv+LZ7QgsuRjeUEqKAqsxf/Mh8DciXlno27Kf7N4='” (Missing 'unsafe-eval')
Source: ;(function n(e){let t=1e3,n=10;function … app.openreplay.com
Request for font "Noto Sans Meetei Mayek" blocked at visibility level 2 (requires 3)
login
Request for font "Noto Sans Ol Chiki" blocked at visibility level 2 (requires 3)
login
Request for font "Nimbus Sans" blocked at visibility level 2 (requires 3)
login
Request for font "Open Sans" blocked at visibility level 2 (requires 3)
login
Request for font "Comfortaa" blocked at visibility level 2 (requires 3)
login
Request for font "Montserrat" blocked at visibility level 2 (requires 3)
login
Request for font "URW Gothic" blocked at visibility level 2 (requires 3)
login
Request for font "Nimbus Sans Narrow" blocked at visibility level 2 (requires 3)
login
Request for font "Carlito" blocked at visibility level 2 (requires 3)
login
Content-Security-Policy warnings 4
Partitioned cookie or storage access was provided to “https://www.google.com/recaptcha/api2/bframe?hl=en&v=rW64dpMGAGrjU7JJQr9xxPl8&k=6LesvKYUAAAAACSknXvNW1yC1lHOmyc8_hZgkY6T” because it is loaded in the third-party context and dynamic state partitioning is enabled.

Cookie warnings 2
Error: Minified React error #130; visit https://reactjs.org/docs/error-decoder.html?invariant=130&args[]=undefined&args[]= for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
    ru https://app.openreplay.com/app-4765b83.js:294
    Zs https://app.openreplay.com/app-4765b83.js:292
    Be https://app.openreplay.com/app-4765b83.js:294
    at https://app.openreplay.com/app-4765b83.js:294
    ku https://app.openreplay.com/app-4765b83.js:294
    Lu https://app.openreplay.com/app-4765b83.js:294
    Qu https://app.openreplay.com/app-4765b83.js:294
    nu https://app.openreplay.com/app-4765b83.js:294
    vu https://app.openreplay.com/app-4765b83.js:294
    zu https://app.openreplay.com/app-4765b83.js:294
    qs https://app.openreplay.com/app-4765b83.js:292
    rc https://app.openreplay.com/app-4765b83.js:294
app-4765b83.js:122:1367
Uncaught Error: Minified React error #130; visit https://reactjs.org/docs/error-decoder.html?invariant=130&args[]=undefined&args[]= for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
    ru https://app.openreplay.com/app-4765b83.js:294
    Zs https://app.openreplay.com/app-4765b83.js:292
    Be https://app.openreplay.com/app-4765b83.js:294
    at https://app.openreplay.com/app-4765b83.js:294
    ku https://app.openreplay.com/app-4765b83.js:294
    Lu https://app.openreplay.com/app-4765b83.js:294
    Qu https://app.openreplay.com/app-4765b83.js:294
    nu https://app.openreplay.com/app-4765b83.js:294
    vu https://app.openreplay.com/app-4765b83.js:294
    zu https://app.openreplay.com/app-4765b83.js:294
    qs https://app.openreplay.com/app-4765b83.js:292
    rc https://app.openreplay.com/app-4765b83.js:294
app-4765b83.js:294:51833
Content-Security-Policy warnings 4
Partitioned cookie or storage access was provided to “https://www.google.com/recaptcha/api2/bframe?hl=en&v=rW64dpMGAGrjU7JJQr9xxPl8&k=6LesvKYUAAAAACSknXvNW1yC1lHOmyc8_hZgkY6T” because it is loaded in the third-party context and dynamic state partitioning is enabled.

Cookie warnings 2
Source map error: Error: JSON.parse: unexpected character at line 1 column 1 of the JSON data
Stack in the worker:parseSourceMapInput@resource://devtools/client/shared/vendor/source-map/lib/util.js:163:15
_factory@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:1066:22
SourceMapConsumer@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:26:12
_fetch@resource://devtools/client/shared/source-map-loader/utils/fetchSourceMap.js:83:19

Resource URL: https://app.openreplay.com/main.css
Source Map URL: main.css.map

Source map error: Error: JSON.parse: unexpected character at line 1 column 1 of the JSON data
Stack in the worker:parseSourceMapInput@resource://devtools/client/shared/vendor/source-map/lib/util.js:163:15
_factory@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:1066:22
SourceMapConsumer@resource://devtools/client/shared/vendor/source-map/lib/source-map-consumer.js:26:12
_fetch@resource://devtools/client/shared/source-map-loader/utils/fetchSourceMap.js:83:19

Resource URL: https://app.openreplay.com/app-4765b83.js
Source Map URL: app-4765b83.js.map

Uncaught (in promise) Timeout (B) 

```

This looks like a faulty deployment to me. Can anyone confirm and even better, rollback whatever update caused this? The product is unusable now. Tested on Firefox 135.0.1 and chrome 133.0.6943.126. Same result.

---

<div class="post-metadata">

**Author:** ![SomeDev](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@SomeDev](https://forum.openreplay.com/u/SomeDev)\
**Post date:** [February 28, 2025, 8:38am UTC](https://forum.openreplay.com/t/entire-cloud-hosted-app-environment-seems-down/498/2 "2025-02-28T08:38:47Z")

</div>

Additional info. I am in CET, so yesterday evening is approximately 12 hours ago. I used the product yesterday up until approx. 17:30 CET and everything was fine.

---

<div class="post-metadata">

**Author:** ![SomeDev](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@SomeDev](https://forum.openreplay.com/u/SomeDev)\
**Post date:** [February 28, 2025, 9:01am UTC](https://forum.openreplay.com/t/entire-cloud-hosted-app-environment-seems-down/498/3 "2025-02-28T09:01:36Z")

</div>

Ok, it works now. Can somebody confirm that I am not crazy? For the rest this thread can be ignored I think

---

<div class="post-metadata">

**Author:** ![mehdi](https://dub1.discourse-cdn.com/flex006/user_avatar/forum.openreplay.com/mehdi/32/50_2.png) [@mehdi](https://forum.openreplay.com/u/mehdi)\
**Post date:** [February 28, 2025, 9:50pm UTC](https://forum.openreplay.com/t/entire-cloud-hosted-app-environment-seems-down/498/4 "2025-02-28T21:50:24Z")

</div>

You’re not 🙂  
We were having a deployment and fixed the issue right after. Sorry for the inconvenience!
